Cars 2 Ltd is a dynamic motor dealer group based in the UK, committed to delivering exceptional value and customer service across multiple locations. Since 2006, we have grown significantly, representing top automotive brands and expanding our services to meet the needs of our customers.

About the Role

We are looking for an experienced and motivated Workshop Controller to join our dynamic Cars2 service team in Omoda / Jaecoo Wakefield. This is a fantastic opportunity for someone with strong leadership and organisational skills who can manage the daily running of a busy workshop while maintaining the highest standards of customer service and their own efficiency level. This opportunity is a great stepping stone for those with ambitions to become a Service Manager / Leader.

We expect the controller to also be 75% efficient so they must have a level 3 technician certification and be willing to work on vehicles.

Key Responsibilities

• Oversee the day-to-day operations of the workshop, ensuring efficient workflow and job allocation to technicians.
• Maximise workshop productivity and ensure all repair and maintenance work is completed to brand and company standards.
• Liaise with the Service Advisors, Parts Department, and Technicians to ensure smooth communication and excellent customer experience.
• Monitor job progress, quality control, and completion times.
• Maintain accurate records of work carried out and ensure compliance with health, safety, and manufacturer and warranty standards.
• Support and develop the workshop team through coaching and performance reviews.

About You

• Previous experience as a Workshop Controller or Senior Technician in the motor trade.
• Strong leadership and communication skills.
• Excellent organisational and problem-solving abilities.
• A passion for delivering outstanding customer service.
• Full UK driving licence.

What We Offer

• Competitive basic salary with performance-related bonus.
• Ongoing manufacturer training and development opportunities.
• Company benefits including [pension / sage benefits / healthcare, etc.].
• A supportive, professional working environment within a reputable automotive business.
• Basic is £35k with bonus opportunity up to £9k so up to £44k OTE
• Monday – Friday 8.30pm to 5pm and one Saturday morning 8am to 12 noon in two.
• Company part of an Employee Ownership Trust initiative
• Internal promotion opportunities for the right individuals.

Job Types: Full-time, Permanent

Work Location: In person