Cars2 are a highly successful motor retailer based in West and South Yorkshire. We have grown extensively in recent years and now represent several the world’s leading motor brands, including Hyundai, SEAT, Renault, Dacia, MG, Omoda and Nissan.
Your role
As an Assistant Service Manager , you will be responsible for managing the Service Reception team and customer experience. You will create outstanding customer confidence in the service by ensuring a professional performance and exceptional commitment to customer care. You will also ensure the highest standard of courtesy and integrity when interacting with customers and members of the public and will maximise service sales and profitability by selling core and value added products.
Your profile
You will bring us proven experience in the automotive industry. You will have a strong background in customer service, underpinned by a proven track record of high achievement within the service arena. You will be motivated with a proactive approach to customer service and enjoy the challenge of influencing the success of the service department.
Proven excellent interpersonal and organisational skills are required for this role as well as strong IT literacy.
Rewards
33 days holiday (inclusive of bank holidays)
Life insurance + company pension + retail discounts
Salary up-to OTE of £35,000,
Access to training courses at the Manufacturer Academy.
Job Type: Full-time
Benefits:
Job Type: Full-time
Additional pay:
Benefits:
Experience:
Work Location: In person
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© 2021 Cars2 Limited
Registered office Waldorf Way, Denby Dale Road,
Wakefield, West Yorkshire, WF2 9FQ.
Registered in England number 05738906.
VAT Number: 880884577
Cars2 Limited is authorised and regulated by the Financial Conduct Authority for general insurance mediation and credit broking activities our Firm Registration Number (FRN) is 536711. We are classed as an insurance mediator and credit broker but not a lender. We can introduce you to a limited number of insurance providers and a limited number of lenders and their finance products. We are not an independent financial advisor. We may advise you on products, subject to personal circumstances, though you are not obliged to take our advice or recommendations. We do not charge a fee for our services. Whichever product provider, finance lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount borrowed or product provided). For your reassurance, product pricing is fixed to the value of the vehicle and all the finance lenders we work with could pay commission at different rates, but any commission we receive does not influence the fixed interest rate you are eligible for from our panel of lenders Calls may be recorded or monitored. Cars2 cannot guarantee that a car has not already been sold prior to reserving the vehicle.
Cars2 are members of the following organisations: