CUSTOMER EXPERIENCE ADVISOR (WAKEFIELD)

Due to recent expansion, we now have an exciting opportunity in Wakefield for a confident, self-motivated and outgoing individual to join our team as a Customer Experience Advisor.

This is a full-time position, working Monday to Friday between the hours of 8:00am – 6:00pm (37.5

hours per week).

Package:

For the role of Customer Experience Advisor for Cars2, you would receive:

  • Basic salary (depending on skills/experience), plus attractive bonus structure
  • Opportunity for overtime
  • Company Life Insurance and Pension Scheme
  • Job stability and career progression in a growing and vibrant company

The role:

The Customer Experience Advisor will have the following responsibilities:

  • To review daily unsold walks in from the previous day for each branch.
  • Call, and build relationship, build desire of the product and discuss experience.
  • After building rapport and needs book back in for sales appointment to re close the sale.
  • Takes ownership of on line leads within shortest amount time. Reply and build relationship. Taking these customers through a different process but ending in a sale or appointment for the sales department.

Requirements:

The ideal candidate will have the following skills:

  • Proven experience of working in a target-driven environment
  • Team Player
  • Excellent communication skills and telephone manor
  • Positive work-ethic and determination to achieve
  • Strong persuasive skills
Register your interest